-- ## 9: Tickets Asignados y Abiertos, por USUARIO ## -- -- Lista tickets asignados, agrupados por el dueƱo de cada ticket, y ordenados por prioridad. SELECT p.value AS __color__, owner AS __group__, id AS ticket, summary, component, milestone, t.type AS type, time AS created, changetime AS _changetime, description AS _description, reporter AS _reporter FROM ticket t LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority' WHERE status = 'asignado' ORDER BY owner, CAST(p.value AS int), t.type, time