-- ## 11: Tickets Abiertos -- compras GENERALES ## -- -- Este reporte muestra SOLO las compras activas Generales. -- -- NO muestra tickets de compra con estado CERRADO. -- -- Los registros aparecen coloreados por prioridad. SELECT p.value AS __color__, id AS ticket, summary, component, t.type AS type, priority, owner, status, time AS created, changetime AS _changetime, description AS _description, reporter AS _reporter FROM ticket t LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority' WHERE status <> 'cerrado' AND t.type = 'compra' AND component = 'compras generales' ORDER BY CAST(p.value AS int), t.type, time