-- ## 1: Tickets ABIERTOS (Activos) ## --

--  * Lista todos los tickets activos (abiertos), ordenados por prioridad.
--  * El color de cada registro está acorde con la prioridad.

SELECT p.value AS __color__,
   id AS ticket, summary, component, version, milestone, t.type AS type,
   owner, status,
   time AS created,
   changetime AS _changetime, description AS _description,
   reporter AS _reporter
  FROM ticket t
  LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority'
  WHERE status <> 'cerrado'
  ORDER BY CAST(p.value AS int), milestone, t.type, time